In alignment with the Governor’s guidance on Phase 3 re-openings across the Commonwealth, Gloucester County government will begin its next phase of reopening offices to the public on Monday, July 6th.
Currently, offices of the Treasurer, Commissioner of Revenue, Assessor, Registrar, and all offices in the Courthouse are open to the public.
County employees stationed in a temporary facility located behind County Office Building #2 (6489 Main Street) will continue to greet customers that wish to transact business with the County departments inside that building. In efforts to comply with ongoing social distancing protocols outlined in the Governor’s Executive Orders, only one customer per department will be permitted inside Building #2 and Treasurer’s Office cashiering stations will continue to service the public outside, at windows located on the back side of the temporary office facility.
As part of the reopening, the Gloucester County Library System will offer expanded services to the public with modified hours beginning Monday, July 6th.
In addition to the curbside service that the Main Library (6920 Main Street) has been offering for several weeks, beginning July 6, the Main Library will open to the public (on a limited basis only) for patrons to use in-house public computers / printers (by reservation only) for 1-hour sessions, Monday through Friday from 10 a.m. until 3:30 p.m. Reservations for use of public computers can be made by calling 804-693-2998.
Additionally, the Point Branch Library (2354 York Crossing Drive) will begin offering curbside service for its clients on July 6. This service will include pickup of materials patrons have reserved either online or via phone. Curbside service at the Point Library will be available Monday through Friday from 10 a.m. until 4 p.m., however no computer reservations will be accepted at the Point Branch at this time. For more information, call 804-642-9790.
To reserve materials for curbside service or for more information on the Gloucester County Public Libraries, please visit www.gloucesterva.info/publiclibrary.
More information on how to best engage and interact with other County departments will be forthcoming in a subsequent release. For the latest information, visit www.gloucesterva.info.
As of Monday, June 8th, Gloucester County has re-opened several of its departments to the public, including the Treasurer, Commissioner of the Revenue and Real Estate Assessment offices. These departments are on the first floor of Building #2, located at 6489 Main Street, and as a preventative safety measure, will only allow a limited number of individuals in at one time.
To help facilitate the reopening, a mobile unit and tents have been set up in the parking lot behind Building #2. Upon arrival, citizens can go directly to a cashier window in the mobile unit to pay their taxes or speak to an employee for “registration/information.” Citizens needing to enter the building will be provided a colored ticket corresponding to the department they need to visit. No one can enter the building without a ticket. Citizens are asked to wear masks and practice socially distancing while waiting in line. Due to limited capacity within the buildings, people will be asked to wait outside and can return to their cars until their ticket number is called. Those waiting in vehicles will be contacted via cell phone when they can enter the building or can use an outdoor display of active ticket numbers to see when it is their turn.
To facilitate service, once registered, citizens may be called by the department they will be visiting as a preliminary screening to ensure the department can fully service their requests, and remind them of the proper documentation they will need to bring with them.
It’s expected that the majority of customers who simply desire to make their first installment 2020 real estate and personal property tax payments in-person will do so at the temporary facility. A drop box is also available to anyone who would like to pay their taxes day or night. Envelopes are located at the drop box. Applications and payments for animal licenses are accepted by mail and by drop box only at this time.
“With the Commonwealth slowly re-opening in phases, Gloucester County is striving to continue to provide the utmost quality of customer service to the public in the safest manner possible,” said Brent Fedors, Gloucester’s County Administrator. “While we realize that this temporary setup may not seem ideal for everyone, we strongly feel that it is the safest and most streamlined process to grant citizens access to the departments that they need to help serve them.”
The Gloucester County Board of Supervisors, Planning Commission, and other boards and commissions will be returning to in-person meetings in July. Although citizens are invited and encouraged to attend meetings, for those citizens in at risk categories or who may feel uncomfortable attending in person meetings, comments may be submitted through alternate means.
In-person meetings of both the Gloucester County Board of Supervisors and the Gloucester Planning Commission will begin being held at the T.C. Walker Education Center’s Auditorium, 6099 T C Walker Road, to provide more space for social distancing. Locations for other boards and commissions will be announced on the County’s calendar. Where noted, meetings will be broadcast live on Cox Channel 48 and on the County’s meeting portal at http://www.gloucesterva.info/640/Meeting-Portal.
Comments submitted through these alternate means must be received by 4:30 p.m. on the day PRIOR to a meeting or public hearing:
Submitting Comments Online To submit comments online, complete the Citizen Comment Submission form (www.gloucesterva.info/citizencomment). Please follow the instructions on the form to indicate the meeting or public hearing on which you want to comment. Comments may be submitted via this method until 4:30 p.m. on the day PRIOR to the meeting. Comments submitted via this method will be read aloud during the appropriate comment or public hearing period up to the time limit set by the Chair (typically 3 minutes).
Submitting Comments by US Mail To submit comments via US Mail, send to: County Administration ATTN: Citizen/Public Hearing Comment, 6489 Main Street, Gloucester, VA 23061. Any mailed comments must include your name, your magisterial district, and the meeting and item you are commenting on clearly printed at the top. All such comments must be received by 4:30 p.m. on the day PRIOR to the scheduled date of the meeting or public hearing. Please type or print all comments legibly. Comments submitted via this method will be read aloud during the appropriate comment or public hearing period up to the time limit set by the Chair (typically 3 minutes).
It is important to note that comments that are submitted anonymously or with fictitious names will not be accepted. Comments are limited to one submission per person, per comment period. In the case of multiple submissions for the same comment period, only the last submission will be read.
“Form letters,” consisting of communications which are verbatim duplicates (other than the identifying information of the author/submitter) of one or more other communications received by the County pertaining to the matter to be considered at the public hearing or public comment period, shall be read only once per letter, along with the list of persons submitting the same comments pursuant to such “form letter.”